Question 1

What is an Escape Room?

Accepted Answer

An Escape Room is a physical adventure game in which players solve a series of puzzles and riddles using clues, hints, and strategy to complete the objectives at hand. Typically, players are "locked" in a themed room and must work together to uncover hidden items, decipher codes, manipulate objects, and solve various challenges to ultimately "escape" from the room within a set time limit, usually around 60 minutes.

Escape Rooms offer a unique and immersive experience that combines elements of teamwork, critical thinking, problem-solving, and creativity. The themes of these rooms can vary widely, ranging from mystery and horror to fantasy and science fiction. The puzzles can encompass a variety of types, such as logic puzzles, physical challenges, word puzzles, and more, often requiring a diverse skill set to successfully solve.

Escape Rooms have gained significant popularity as recreational activities, team-building exercises, and social outings. They provide participants with an engaging and interactive way to challenge their minds, collaborate with others, and have fun while attempting to unravel the mysteries and obstacles presented by the room's design.

Question 2

How do I get out?

Accepted Answer

In an Escape Room, the main objective is to solve the puzzles and challenges presented in the room in order to find the key, code, or solution that will unlock the exit and allow you to "escape." Here are some general steps to help you get out of an Escape Room.

Remember, the specifics of each Escape Room can vary widely, so adapt your approach based on the theme, puzzles, and clues presented in the room you're in. Don't be afraid to think creatively and collaborate with your team to make the most of the experience!

Question 3

How long does the Escape Room experience take?

Accepted Answer

The entire Escape Room experience typically takes around 1.5 hours. This includes a 60-minute game time, a 10-15 minute briefing before the game, and a 10-minute debriefing after the game. Please arrive early to ensure you have enough time for the briefing and preparations. The game master may provide extra hints or extend the time slightly if needed, but this isn't guaranteed. Enjoy the challenge and have fun!

Question 4

Can I play more than one game?

Accepted Answer

Yes! You're welcome to play as many as you like, if you book another game on the day.

Question 5

Will other people be in the room with us?

Accepted Answer

No, only the people that you bring with you. We don't do shared experiences, the room you book is private.

Question 6

Is anyone going to jump out at me?

Accepted Answer

While playing, we might occasionally introduce jump scares for surprise, but rest assured, no physical contact will be made with you throughout the game.

Question 7

Is there an age limit?

Accepted Answer

We strongly advise an adult to participate with children who are 8 and under. From what we have seen this age group find the games very difficult. Groups of 9 and up still find it difficult but can manage the games.

Question 8

Do I have to book in advance?

Accepted Answer

Booking in advance is highly recommended as it guarantees your preferred slot. Bookings are easy on our website using our scheduler here or you can book via Facebook and email: contact@rockescaperooms.com. However, if you happen to stumble across us and a member of staff is present, we will try to accommodate you at the next available time slot.

Question 9

Can I get a refund if someone drops out?

Accepted Answer

Cancellation, Rescheduling, and Refund Policy

14 Days or More Before Booking Date
 • £15 cancellation fee per game booked.
 • Refund of the remaining balance or a free reschedule upon request.
 • Note: Rescheduled bookings are final and cannot be canceled or refunded.
 • 
7 to 13 Days Before Booking Date
 • 50% refund of the total booking per game booked.
 • Reschedule upon request with a £15 fee per game booked.
 • Note: Rescheduled bookings are final and cannot be canceled or refunded.
 • 
25 to 48 Hours Before Booking Date
 • Full charge per game booked applies.
 • Reschedule upon request with a £15 fee per game booked.
 • Note: Rescheduled bookings are final and cannot be canceled or refunded.
 • 
0-24 Hours Before Booking Date
 • Full charge per game booked, with no refund or reschedule available.

Question 10

Do you have aircon?

Accepted Answer

All our rooms have aircon fitted except " The Hacker" so you will be nice and cool while playing your escape game.

Question 11

Can I have more than 7 in a room?

Accepted Answer

it is not reccomended to have more than 7 in a room. its better to play to rooms at the same time. but we can accomidate you if you have 1 extra player.
 
Simply pay for the 7 on our booking site and pay for the extra player on the day but please let us know in advance.

Question 12

What are the prices?

Accepted Answer

£21.00 per person

Question 13

Are the games in Spanish?

Accepted Answer

Unfortunately, your rooms are only in English.

Question 14

What if I have more players than the rooms maximum amount?

Accepted Answer

If you have more than the maximum amount of players for any of our rooms you can split up into two groups and play two rooms at the same time. This is great as you can race each other to see who gets out first.

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